Austria Trend Hotel Salzburg West

We stayed in a private room for four people, with our own bathroom. The toilet and shower were in two separate rooms, which was super convenient. The room had one bunk bed and two single beds, plus a TV, desk and chairs, wardrobe, vanity mirror, and a hairdryer—everything we needed! 👍🏻 The front desk staff were really friendly. The common area on the ground floor was spacious and clean, and there was even a play area for kids. Accessibility features were also well taken care of. It’s super close to the train station, and there are supermarkets and a department store nearby too.

The hotel is near to the main station and the room was spacious and clean. The washrooms were clean and neat. I had a pleasant and peaceful stay here. My room was not a shared type but an individual room for two adults. Everything was nice and for the cost I paid for, the services and facilities were upto the mark. I would really recommend this place for a peaceful and pleasant stay. I didn't face any trouble and had a comfortable stay. The people at reception were also courteous and helpful. All in all it was a wonderful experience here.This is my honest review based on my experience.

Stayed in 6 bed mixed dorm, did not have a pleasant experience. For starters, hotel very understaffed considering the size of the place. Only one person on reception leading to long queues particularly when checking in. Room was not available until 3pm, so I had to pay an additional €5 just to store my bag in the meantime. Despite being advertised as budget friendly, be prepared for additional costs as there are no lockers in the room, towels cost extra and breakfast costs around €12. I have stayed at infinitely better hostels for the same price and cheaper. When I eventually got access to my room, I found a cum stained mattress waiting for me (see pic) and no pillow. Had to go back downstairs and wait once again in the queue for the only receptionist to check people in before taking me to find a new pillow. Still had to make my bed myself, flipping over the mattress to avoid the stains. No fan or a/c so the room was really hot at night. On top of all of this, the supposed guest kitchen was a bit of a joke. No cooking supplies besides salt and pepper, one fridge and one portable conduction stove in hotel/hostel that sleeps up to 400 people. Really hot in there and overcrowded with more than 2 people in there. Trying to cook a meal at a sensible time is not possible, not to mention the overflowing bin and flies whizzing about. Would not recommend and will be avoiding a&o brand hostels at all costs going forwards!