FREIgeist Göttingen Innenstadt A Member of Design Hotels

Good looking room, but without proper aircondition. We borrowed a fan, but the room was still very hot. The breakfast was also really expensive. The location was good though.

This is not a 4 star hotel. The front desk people were polite but lack basic english speaking skills. The bar staff great, but restaurant staff unprofessional and rude. Not accommodating to guests. The hotel is basic, the rooms do not have many amenities other “4 star” hotels have. You have to rent robes for the sauna. The food was great but $$$ breakfast for cold selections. Again restaurant staff rude and immature.

If everything goes how you would expect it to go (you get to the hotel, they don’t mess up your booking and you get a room there) this hotel is very nice. Location good with the train station immediately next to it, short-ish walk to downtown. HOWEVER, for the second time in a row the hotel had a “technical issue” and they were overbooked once I arrived, although I had completed the online check-in the day prior - so they knew I was coming. I was then forced to stay at their partner hotel about 15 kilometers away in a small town, at the end of the world, really. And the staff had the audacity to call this an upgrade, as technically the partner hotel has 5 stars. While reality is the hotel is nice but the surroundings are catastrophic, public transport to the city would have taken an hour. The hotel did offer to pay for taxi transport, however, they only wanted to pay for two taxis although four would have been required for a two night stay (50 Euro to downtown Göttingen). The small town did not have a great choice in terms of restaurants, bars and grocery stores nor breakfast options which was NOT included despite the massive inconvenience caused. Breakfast would have cost 35 euros at the “upgrade” hotel, which is ridiculous. This would have been the least they could do in terms of customer service. I was there for work purposes, location in central Göttingen and only receive 40 euros per day for food. In the originally planned hotel I could have easily gone to the city for affordable food and literally anything else. All in all, a terrible experience. And while I used to like this hotel, I will no longer be recommending it to my colleagues that also travel there for work. Do better!