4br 9m to Vegas Strip with Spa

We stayed for 3 nights during our road trip wt the Baymont. Thank you very much for having us. The staff is doing an outstanding service, they helped us a lot and explained everything. The possibility for visiting the gym and the laundromat 24/7 is something that we appreciated a lot. The rooms are clean and breakfast is very good, served by a very lovely and caring lady. Thanks again!

I walked into this hotel with the expectations built based on the stars in the review which seemed less that mediocre. To my pleasant surprise the hotel room was clean and spacious, staff very friendly and best part a decent breakfast. The laundry facility was icing on the cake. I would highly recommend this hotel to everyone wanting to find a place. I am currently staying in one of the famous hotels in Las Vegas where even basics as water isn't provided so by those standards Baymont shines. God bless the management 🙏

To make a long story short, the front desk, staff is friendly, but the hotel itself is pretty old. I stayed a week And the first night I got in pretty late around midnight. I was checking in told I needed to do a deposit for each of my rooms. I had two rooms for some reason, I needed to do $150 for each room so that’s $300. OK whatever. As I said, I got there late, so I go to my room. I don’t really check things I go to bed cause I have to be up really early the following day I get up eat breakfast and leave the hotel come back kinda late and I noticed for the first time The rooms are pretty gross. The hotel is extremely dated. It needs some updates and breakfast area needs to be expanded upon a bit its pretty small. As far as the rooms go, carpets has stains in them. The drawers had stains in them. The sheet had a stain in it. Bathroom had hair on the floor. The shower curtain and rod were rusted. The faucet to the bath was rusted the lights were extremely dim the faucet dripped, dust everywhere. One of the rooms was missing a phone, and the AC made a lot of noise like it had some sort of congestion. So I documented everything go to the front desk and ask if I could talk to the manager about my rooms I was told manager would be in around 8 am the next morning, so I say OK I’ll wait until then. The following morning I talked to someone at the front desk. She was extremely nice. She saw the pictures and stuff that I had taken, and I told her at this point all my stuff was in both of the rooms already. I really didn’t wanna move. I would just be okay with a discount and she assured me the message would get passed on to the manager and more than likely, something would be taken off of my bill. Fast forward to the end of my stay I check out. I asked the front desk was my bill adjusted at all and the person at the desk looks at me confused and asked me what I’m talking about so I sure the pictures that I tell her about my prior conversation, she doesn’t know what I’m talking about and basically says well if you had such a problem with the room, why didn’t you say anything beforehand I did and I was pretty sure the issue was resolved so why would I keep bringing it up if the issue was resolved? I expected something to be knocked off my vehicle when I checked out nothing had been changed. So it’s just disingenuous on their part. But again, I’m blaming management more than I am the front desk because ultimately management still makes that decision. Furthermore, the deposits never showed up on my receipt as refunded.