A Yachtsmans Rest 3 37 Victoria Parade

Great location smack bang in middle of Nelson Bay. Our family room was spacious, comfortable, clean, quiet and warm. Booking/check in wise - everything is contactless which I’m not used to but it works, so I was happy with how it went. Parking provided which was handy. Nelson Bay is magic. Our stay was enjoyable. We will return again 👍. Thanks

Great location across the road to marina restaurants and cruise wharfs. The room was very good and well supplied. Secure parking was a bonus. Reception was contactable and helpful. Will definitely rebook if back in the area.

Objectively the worst hotel experience we've had—and that says a lot. While the location was convenient, the hygiene was appalling. We booked three rooms in total for our family. One had cockroaches and a blood-stained bedsheet. The other 2 rooms are fairly decent but not in the best state. When we sent a photo of the dead cockroach, management dismissed it as “post-fumigation” and claimed we were exaggerating because it’s only one dead cockroach, as if that excused filth or the lack of basic cleanliness. Later that night, we found two more live cockroaches and decided we had to leave. Our priority then was finding another hotel, not documenting pests for proof—though that doesn’t make the experience any less real. Unfortunately, it was already 10 PM and no nearby hotel had three available rooms. We had no choice but to stay one more night and move the next day. This wasn’t an isolated issue. Their responses to past reviews show a pattern: deflect, deny, excuse. Our case was no different. One of the refute was that they insisted rooms were “available”in other hotels that bight, it’s technically true, but irrelevant. We needed three rooms in total and none of hotels can accommodate us. We verified this ourselves driving around and checking multiple hotels. Only The Anchorage confirmed they could accommodate us the next day. And just to be clear: we never demanded a refund for the unused night. We simply expected honesty and accountability—not spin. The facts speak for themselves. If providing honest feedback is for them to refute to defend themselves. Let’s keep it as it is. As for any upcoming response from the hotel, I fully expect they followed their standard playbook—minimize the issue, deny accountability, and declare “no evidence found” post-departure, as if a room check hours later somehow rewrites the guest experience. It should be aligned perfectly with the pattern seen in their other reviews: consistent wording, consistent dismissal, consistently missing the point.