AC Hotel Palacio Universal by Marriott
Vigo · Spain · Rua Canovas Del Castillo 28
About AC Hotel Palacio Universal by Marriott — Luxury Boutique Hotel in Vigo
AC Hotel Palacio Universal by Marriott is an exceptional 4-star hotel in Vigo, Spain. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
The hotel offers a wonderful location, cosy rooms and fantastic staff. We went there with our company and it the team enjoyed a lot how central the hotel is. They also helped with reservation of good restaurants.
Of all the hotels we have stayed in our trip to Portugal and Spain, I must say this was the top in customer service. We were greeted by Estefania with a big smile and her willingness to give us all the information we needed. She is very professional and always making sure that we were enjoying our stay.
Absolutely basic hotel. No attempt at any service and great lengths have to be undertaken to find someone (for example we needed an iron). No room service available except on weekend evenings. Service level not at the bare minimum for the price in my opinion