Al Baleed Resort Salalah by Anantara

This was one of the best places I have ever stayed in my life with my family! Beautiful 🤩 my kids were busy all the time! Staff are extremely helpful and wonderful! Food !!! The best !! Lunch salmon sea bass stake grilled vegetables ! You can eat this every day! My kids love the food the best pancakes 🥞 and pizza 🍕 and pasta! The Asian restaurant I have never eaten anything like this food in my life and I travel all around Asia. Farm it's so special! I will be back there soon ❤️

Very rude and uncooperative staff. They have a policy that they will only abide to when you already spent half your stay so they basically don’t give a damn about you since the money is nonrefundable anymore. They don’t care if you are pregnant or disabled, and would not even try to help making your stay a little more comfortable and smooth. They will literally ignore your requests and you will have to wait TWO HOURS for in room dining even if they are informed of your pregnancy and your need to get your medicines on time and with food. And if you don’t want to wait that long for some mid food ( with extra unidentifiable object such as hair, cling wrap pieces INSIDE THE FOOD and not laying on top, and runny eggs when asked for well done as you do not want to risk losing your fetus because of salmonella ) you will not be allowed to order outside food ( depends on how the butler or the reception is feeling today, if he’s in a bad mood you won’t be eating unfortunately ). Honestly i would never recommend this place for anyone especially as a family with kids or disabled or pregnant women because they simply don’t dive a heck if you’re risking your pregnancy/health or not. * REPLY: I didn’t report the issues at the time because the food had already arrived two hours late and my family — including myself, a pregnant woman — was already starving. In that moment, the priority was feeding my family, not chasing staff who had already shown a lack of care or urgency. In case you’re unaware: When you’re pregnant and medically required to take medication with food, waiting two hours isn’t just inconvenient — it’s dangerous. Reporting it “in time” would have meant even further delays or missed medication. Not to mention, the food quality itself was unacceptable, which made the situation even more distressing. Just because I didn’t have the energy or capacity to escalate in the moment doesn’t mean the experience was any less real — or any less unacceptable. Again; the reply on behalf of the resort shows further lack of responsibility by basically saying “ it didn’t happen because you didn’t report it “. Mind you, there are many other inconveniences that should be taken seriously but I CHOSE to not include them as the review was already posted and they happened after.

We had booked the best suite for our honeymoon last week, but the experience was far from pleasant. The hotel rate is quite high, but the service and appliances are poor. The hair dryer and iron were defective, which are both electronic appliances and extremely dangerous. When we complained to management, they only apologized. In Dubai for such a big issue in five star hotel they offer a compensation but in Anantara Salalah nothing. This was a disappointing experience which is not in Anantara Worldwide Standard.