AluaSoul Sunny Beach All Inclusive Adults Only

The hotel has an excellent location by the beach, but it’s a pity it doesn’t have its own sunbeds on the beach. The pools at the hotel are large and pleasant. The food was good, sometimes with a slightly monotonous selection, but I enjoyed it. The staff were friendly and always ready to help. We had a safe in our room, so we didn’t have to worry about our personal belongings. The evening drinks were a pleasant way to spend time.

I would say 9/10. Freshly renovated hotel, spacious rooms with modern minimalistic design, comfortable bed, bathroom cosmetics. I didn’t have a problem with cleaning service, it was cleaned daily. I didn’t have a problem with noise from the street but that probably depends on where your room is located. No problem with AC, I could turn it off if I didn’t want it to work. Staff were polite and responsive. From the backyard of the hotel you go straight at the beach which is perfect. As for the food - here I would take one star away. A variety of salads, starters, desserts and fruits. Most of the main courses though - for me not a good choice of recipes for a 4 star hotel or they just can’t cook them well (if you level up the quality of the main dishes the overall experience would be perfect) Also desserts are not so fancy, but they are fresh at least. Otherwise you get a lot of food and drinks throughout the whole day. After all I enjoyed my stay and I would be glad to visit it again.

The room was large, recently updated and had a great view (which we paid extra for). Everything else about the hotel was a disappointment. Some of the features in the room were broken like the TV, phone and mirror in the bathroom. The A/C kept resetting to 25 degrees Celsius, needless to say making it hot. I didn’t sleep comfortably any of the 3 nights we were there. We asked the front desk for repairs to everything but nothing was ever fixed. They were short staffed in all departments. Housekeeping only replaced towels- they didn’t clean or replace coffee or bath soaps. The food was mediocre at best and when a dish or beverage ran out, they were very slow to replace it. It’s the first time I went to an all inclusive resort and didn’t want to eat or drink there. The room prices are high, so I was expecting better overall quality. Quite a disappointment. If you’re looking for a trip to Sunny Beach, I recommend staying somewhere else.