Amata Garden Resort

Amata Garden Resort honestly has it so right. The rooms are super comfortable, service fantastic and friendly and the pool is better than it looks in pictures. Very clean and inviting and such a large, beautiful pool. No request was too much trouble here with the hotel organising us great rates on e-bikes and transfers which is rare that the prices were better than we could find outside. Breakfast is good, not amazing but the food is tasty. The room is styled beautifully - a few small things like paint splatters and edging could have been done better but we found the room both functional and super comfy. We loved our three nights here and couldn’t recommend it more highly - the staff aim to please and are genuinely lovely. We hope to return one day!

The room was very clean, the food was good, the pool was lovely, the massages were great, and everyone was very nice and welcoming. But the highlight of the hotel was definitely the manager. We had a very unfortunate incident outside of the hotel and informed the staff when we returned that night. We got a call to our room not long after saying that the manager would like to speak with us. She was very understanding and helped us resolve the issue from beginning to end. Honestly, it really wasn't her responsibility and we wouldn't blame her if she didn't help us at all. She went above and beyond to help us and make sure that we would have a pleasant stay. She event arranged a little birthday surprise in our room for me as it was my birthday the next day. My husband and I were beyond touched that they would care this much and we would recommend this hotel to anyone looking to stay in Bagan.

I don't know how these poorly run hotels always show great reviews. I think they are paid for. This was such a dirty hotel. The floor was very dusty as was the balcony. Bathroom water pressure was low and also the bathroom flooded from the toilets. Our friend in another room also had a flooding issue upon draining the bathtub. We had asked for the room to be cleaned. It wasn't for the duration of the stay.