Aurora Vendégház
Heviz · Hungary · Széchenyi Utca 3.
About Aurora Vendégház — Luxury Boutique Hotel in Heviz
Aurora Vendégház is an exceptional 4-star hotel in Heviz, Hungary. Guests enjoy a distinctive experience combining world-class facilities including bar, parking, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.7 / 5
A wonderful hotel, especially beautiful and very clean. Great location. The only downside is that the receptionists don't know English but they made an effort to answer all the questions using Google Translate. We will definitely come back.
We spent 1 night in the guesthouse in the honeymoon suite but unforrunately the jacuzzi did not work!!! (I booked the room because of the jacuzzi) The guesthouse did not inform us in advance of this issue just at arrival BUT they called us in advance to arrive till 6 pm because there will be no one in the reception. This behaviour is absolutely unacceptable from the guesthouse. I would call it deceiving the guests! Anyway the room was ok and nice vintage style but after this attitude I would skip this guesthouse next time. After the missing services we could not claim any no discount.
1. The staff didn't speak English what was a big problem. 2. Air-conditioning didn't work in our room. We reported it to the reception, they restarted aggregate but it din't help. Nobody was interested in our problem. It was a big inconvenience because the day was hot. What is more, when we opened a window we heard noisy street and had mosquitos in our room. 3. Low quality breakfast, few minutes by walk from the hotel. Pancakes with Nutella - it wasn't Nutella but cheap tasteless spread. 4. What was funny - for double room was a small balcony with one chair (there was no place for second one) and view on a high, grey wall. 5. The room in nice, vintage style. Clean. Quite big, comfortable bed.