Azores Autêntico Boutique Hotel

We chose this hotel as a base camp for hiking on Terceira because of its close location to Monte Brasil, the harbour & lots of restaurants. All the staff were very kind, thoughtful & helpful. We were checked in by Fluberto, who gave us good advice for our 1st hike & Lisandra connected us with an amazing taxi driver (Vasco) who was bilingual, and assisted us with our late check out request. We met Jeff, the owner & his lovely dog (Whiskey)- you can tell he has put a lot of thought into the place. The lobby is clean, minimalist, with a nice decor. The elevator runs smoothly, albeit on the smaller side (typical of European hotel elevators though), and the floors are also accessible via stairs. There were a couple of steps up from the entrance to the lobby- not sure if there is an accessible option they can provide (like a ramp). Our room was well decorated- the furniture, the colours, and decor were tasteful. Everything was clean, the bed was firm (maybe too firm for me, but other may enjoy it more). The soaps/shampoos were all local/Azorean products. The tap water is drinkable, but they still provided a bottle and glasses. The room contained a working safe, and plug-points with USB type A and C outlets as well- perfect for travellers from outside EU. The hotel is close to many amenities including pharmacies, shops & restaurants- it is also attached to its own delicious bakery, as well as a themed restaurant (busy with locals!). Would stay again!

Amazing experience in this beautiful and comfy hotel in the city center super close to the marina. Great staff led by the inspiring owner Jeff, wonderful service, delicious food (varied breakfast with coffee and tea available all day long) - thank you so much for your open arms and heart, we have taken so good memories from the time spent with you all. Also to highlight the Malooca Delights bakery and The Texan restaurant also included within the same building for a more complete, “like at home” experience. You are lovely, service oriented and heartfelt people. We already miss you and all of the little details you provide for your unique guests.

Excellent service all staff tried to make everything for us. optimal located to go to Restaurants, shopping and the beach. Only on Friday and Saturday too noisy as they have karaoke from 11 to 1 in the mornings.