Bacolet Beach Club

We loved the property with 3 pools to swim in plus the private beach. 3-section hotel is filled with beautiful trees and plants, and a large variety of birds are all around. Our room opened up to the pool, and we enjoyed late night swims with nobody else around. Lots of repairs and maintenance needed, but the location is priceless, and we loved our holiday here.

The rooms were generally ok, however, there are many things that need to be corrected such as: bathroom shower heads were clogged, taps dated, doors making a dragging sound while opening/closing, mattresses are very hard, presentation wasn't much to be desired. Positive side, great location, check-in staff was great, dining area is amazing, grounds are pretty decent, beautiful views of the ocean, breakfast was 💯

Booked this hotel for 3 nights to celebrate my 25th wedding anniversary and was sorely disappointed to say the least . The hotel is extremely dated and in general lacks care and attention. The room was old! The kicker for me was that the bed did not have a box spring, so the boards of the bed were felt through the mattress - in 2025 and at that price point - I think not! This resulted in me having to take medication for two days for back pain (happy anniversary to me)! The shower had exposed pvc and looked “rigged”, the water pressure was low. We had to put a chair against the door for additional security, since the latch seemed broken and the door damaged. Needless to say, we checked in at 7:20 pm on day 1 and promptly checked out at 9:45 am the next morning in search of alternative accommodations!!!! I logged a complaint with the front desk and AMEX at check out and now management is refusing to be honorable and provide reimbursement. If you are looking for a “good” place to stay, this is NOT it!!!!!! TBC