Brown TLV Urban Hotel

Me and my husband celebrated our wedding anniversary at the hotel. The visit was perfect. The staff is so friendly and helpful, especially Odeliya, and the hotel manager, Daniel. The rooms are beautiful and comfortable, and the location of the hotel is unbelievable! We recommend it highly ❤️ thanks for everything!!

For a weekend getaway, this hotel has a great location. The rooms are nice and clean. There's even a complimentary Nespresso machine in the lobby. Breakfast was a short walk away, but was tasty and had a good variety. As far as opportunities go, the limited parking space was always occupied and we had to park in a near by parking lot and pay extra. Our friend with an endicap could not part because there was another car in that space (without a permit). Service was kind, but not great. Our friend were locked out of the hotel at night because the receptionist was asleep. The air conditioning system was set to heat even though it was hot outside. We did get a fan when asked, but note the thermostat is a decoration.

We spent a night at the hotel. The service at the hotel itself was great, at the highest level. starting with Betty, at the reception who confirmed our reservation by telephone, charming and happy and of course Eva who welcomed us at the hotel, she is wonderful and kind and patient, full of infectious joy who also spoiled us with delicious champagne. The room itself, on the other hand, is disappointing and Dangerous. We especially took the Relax room with the jacuzzi, room 204, which is more expensive than a normal room and it is written that it is the best room. Unfortunately, very poor maintenance - white curtains with cigarette holes, a faucet for the jacuzzi tub that is almost completely loose and not attached to the floor as it should be, above all and the scariest of all - a suction socket in the jacuzzi that sucked our legs in so hard that there were real marks on our bodies, it has completely drained the desire to return to the jacuzzi. The hotel's customer service did not respond to my mail. in light of the Danger, I also contacted the Brown chain itself through Facebook, they took details and did not actually get back to me.