Castro's Park Hotel

I stayed in Castro's Hotel for longer than 20 days, and initially I was put in a room that was old and needed some repairs. Upon talking to the manager, he promptly moved me to an upgraded and very well appointed room. The whole hotel team was very attentive to the guest's needs. Mr. Manoel from the restaurant, for instance, upon learning that I was submitted to a gum grafting, made sure that the food restaurant was very soft as not to hurt or cause any trauma to the local of the surgery.

Everyone there made me feel special. From the gentleman who opened up the car doors, front desk, restaurant IPÉ staff welcome me with a smile. They were also helpful and understanding! Thank you, Castro's Park staff!

I spent two nights in this hotel and boy was it a let down. How can a five star hotel be this bad? The toilet barely flushed and the shower head? Jesus Christ the shower head worked like a gardeners hose! Also, why are there still bidets? So unhygienic. The beds? They were so uncomfortable! I swear I’ve seen the same beds used in camping trips. Half of the buttons to turn the lights on did not even work. The workers were amazing and the food was great but the hotel in general was most definitely not 5 star worthy let alone worth the price. Honestly the hotel is not worth the hype and if you’re traveling from outside I’d recommend finding somewhere else worth your money.