Cerro Calafate Hotel

I recently stayed at this lovely hotel and had a wonderful experience. The staff were exceptionally nice and professional, always going out of their way to ensure I felt welcome and comfortable. Their helpfulness made my stay even more enjoyable. The hotel itself was okay and had a great atmosphere. I highly recommend this place for anyone looking for a pleasant stay with outstanding service!

I almost let the bad reviews sway me from coming here. But I'm so glad I didn't!! The rooms are newly renovated (new carpet, new furniture, new fixtures), spotlessly clean, very aesthetically pleasing. A couple of downsides is that it's further away from all the restaurants in town, no air-conditioning in the room we had, pillows were softer than I preferred. Breakfast was very nice as well. They have an on-site restaurant and bar as well. Other than that, I would recommend.

The moment I stepped into this hotel, I was unwittingly enrolled in a masterclass of disillusionment. I had previously phoned in to tweak my booking, assured that it would be smoother than silk. Yet, upon arrival, I discovered that my minor amendment had somehow inflated my bill twofold, showcasing their magical ability to convert anticipation into sheer bewilderment. Navigating the hotel was like time-traveling, minus the nostalgia. The place was a museum of neglect, where each corner seemed to vie for the prestigious award of “Most Overlooked Artifact.” Cleanliness was apparently on sabbatical. The rooms were so spartan, finding a bar of soap felt like winning the lottery, but without the cash prize. The bathroom’s highlight was a bidet, which, rather than a beacon of hygiene, was a memoir of visits past. And the toilet paper? It was as if they mistook it for an exfoliation tool, a bracing reminder of their indifference to comfort or basic decency. This hotel turned a would-be forgettable stay into a memorable saga of dismay, standing tall as a beacon of how not to run a hospitality business. It’s a cautionary tale wrapped in a comedy of errors. I can’t in good conscience recommend this establishment, unless you’re researching a thesis on hospitality disasters. To everyone else, my advice is simple: look elsewhere. In a sea of choices, opting for this adventure in mediocrity isn’t just unnecessary; it’s a comedic tragedy of your own making.