Chesford Grange Hotel

We had a wonderful break at this hotel, our room was spacious and very comfortable bed. The location is very peaceful but convenient for main routes. All the staff were very attentive especially in reception and the dining room. Our evening meal was excellent and well served. We will stay again, thank you to all the staff.

Big thanks to Poppy at Chesford Grange for making our stay truly special. The king-sized room, relaxing pool with steam room, and delicious breakfast (including great cappuccinos!) made it a perfect escape. Great value and even better hospitality.

Their spa package is poor value unfortunately. It was a birthday gift so on day, tried to make best of a disappointing experience. A large part of the cost is robe and towel hire and use of their spa, this is the biggest issue I had with the package. The "spa" is a small pool with mould on the ceiling and a steam room with a loud motor sound. It's not a decent standard for a 4 star hotel. It was neither relaxing nor felt clean. Lunch secondly, even with a glass of prosecco is not worth it even though it's marketed as light. The hotel have tried to address my disappointment but essentially have suggested I should have mentioned my issues on the day. I felt uncomfortable and did not want to further upset myself and my friend (whom I'd bought as a guest). They even said according to CCTV we were smiling (creepy). I do have to say the masseuse was great, a Spanish lady called Suzanne. I wish she was freelance! I feel it fair to share feedback for future guests, try the massage but forget the spa package. I left my phone in the locker so am providing no pictures.