Chrispy Hotel & Waterpark

We would like to express our satisfaction with the hotel. The culinary offerings, staff, and child-friendly environment were all exceptional. We anticipate returning for a visit next year. Thank you for providing an outstanding week.

Overall, the hotel was beautiful, spacious, and well-equipped. Although the food lacked variety, it was tasty. However, the main issue was with the desserts, as they were almost the same every day with no variety at all. Even the fruits were disappointing — a large portion of them were not fresh and almost rotten. The service was generally good, and room service in particular was very good. The activities were average. The room itself had a great location — completely isolated from noise — and the bed was very comfortable, which made the stay more relaxing. However, I have a major concern regarding one of the receptionists who acted unprofessionally and rudely towards a guest filling out the check-in form. The situation was quite strange and unacceptable for someone working in customer service to treat a guest in such a manner. Other than that, I would rate the hotel as less than four stars considering the level of service. Additionally, we were charged an extra 10 euros per night just because it is listed as a four-star hotel.

looks nice from the outside. However when there was a small fire they couldn't find the fire extinguisher for 15minutes that led to a big fire. Good organization during critical situations is what separates a good place from those pretending to be one.