Citadines Connect Rochester Singapore

This hotel better than expected. Love the garden access room so much that we extended one more night. One of the cheapest garden access I can find in Singapore! Room is clean and well maintained. Housekeeping aunty is SO friendly and smiling face. Coffee and tea are local delicacy which is nicer than those normal Nescafé. Linens are comfy and tv channel has my favorite channel (cm plus). Surroundings are offices but walking distance to nearest mall (star vista) or eateries. No room service maybe cos it’s 4 star hotel but grab is available if you don’t mind. No need to head down to collect them as they have a robot to bring it up to you. Forgotten his name thou :P Has a lap pool which is quiet so no distance. Staff are friendly and we can communicate request Thru WhatsApp which brings convenience. Only one down side, is if you are driving then gonna pay for the expensive carpark or get a voucher at S$19 for single entry.

Had a wonderful stay at Citadines Rochester. Room is spacious and the mattress is comfy. The hallway always smelled fresh, which made the whole place feel very welcoming. we particularly love all the sustainability efforts.we would definitely return! One small critic on the amenities vending machine, we tried two times and it didnt work. something that can be improve. Overall a great stay, its a short walk from the MRT and the star arena.

The worst experience ever! We booked 3 nights as a honeymoon and we made sure to mention that we are honeymooners, no special treatment happened whatsoever, even when we made complaints, all our complaints were ignored and no one from management even bothered to contact us. 1-The food isn’t great and no variety at all 2- no room service 3- the cleanliness of the hotel is the worst, They don’t change the sheets nor replace the bath/hand towels 4-I understand its a high sustainability hotel, so no water bottles in the rooms, you need to fill a jar by the hallways to get your water 5- the pool is terribly small 6- their restaurant closes at 8:30 PM and if you need the food to come to your room you have to pay extra 7- rooms are very small 8- no windows that can be opened for fresh air 9- to turn the high fan for the AC, it makes a terrible sound 10- to get fresh towels, u need to request through a scan bar code and a robot shall bring you your stuff. we waited more than 6 hours for the fresh towels and nothing came until we complained also you can’t request more than one item even if you booked for double. Wouldn’t recommend this hotel to anyone Simply its the worst!