Club Tropical Resort Darwin

Amazing place to stay- staff are extremely friendly and accommodating and the food is incredible! All you can eat breakfast was fantastic and dinner was incredible ❤️ Can’t wait to spend the last of my holiday here and Will 100% stay here again.

Lee's point is beautiful, and that makes this hotel a decent spot to land. The rooms were ok. It was a little noisy from parties outside one night, but otherwise it was nice. The front desk staff was inattentive and generally unfriendly. We asked for the room to be made up after three days, and the staff took the sandy towels off the floor and hung them up, and didn't change the linens. That was enough to set my wife off. For the money, and the location, it's still a pretty nice place to stay.

I have stayed in over half of all the accommodation options in Darwin, this is the worst so far! SAFETY: 1. Staying with a group, myself and others were given master keys (without asking). They opened every room in the place. BEWARE that total strangers have keys to your room. 2. The pool has no lighting. Trying to supervise kids past dark is very difficult and dangerous, since you can't see anyone. (See photo) 3. The place is overall very dark. It feels unfinished. I'd feel unsafe here if I was a solo traveller. VALUE: Extremely poor value. Go stay at Darwin resort for at least 1/2 the price for better service. They lie to you and say that continental breakfast is included, and then come to charge you after your whole group has eaten ($16 / person for cereal and a couple low quality options and instant coffee). They even charge for laundry, and even though there's a tap-to-pay sign, it only takes coins. Even though it is relatively new, the whole place is falling apart. Cracked paint, cheap veneer doors peeling apart, etc. I was here for almost a week, my bedsheets were never changed. The bathroom was never cleaned. Some days I didn't even get fresh towels. Also you need a car if you're staying out this far. Door Dash won't even deliver because it's out of town. CUSTOMER SERVICE: I could go on an on about the issues during my stay, and all of them were somehow twisted to be blamed on myself and our group. I asked repeatedly to speak with a manager for days, and never got to. They have a "no refund" policy, even if they give you rooms without working aircon or key cards. Pitiful for the price they're charging. The positives: The rooms are big and the pools are nice in the daytime. Again, as someone who travels to Darwin monthly, do yourself a favour, save some money, and stay literally anywhere else.