Comfort Hotel Astana
Nur Sultan · Kazakhstan · Kosmonavtov 60
About Comfort Hotel Astana — Luxury Boutique Hotel in Nur Sultan
Comfort Hotel Astana is an exceptional 4-star hotel in Nur Sultan, Kazakhstan. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
We had a great time at the hotel. The house keeper , I am sorry I didn't get his name was great and helpful I like the staff and they were most professional.
I had never been to Astana before and Comfort Hotel Astana was the best place to stay for first timer. In the center of everything. It is a beautiful city, location of the hotel very quite on the street. I was on the second floor and slept just fine. The staff is amazing!! Anel at the front desk was awesome, helpful and full of all the best kept secrets. The front desk staff was super friendly, I worked with Gibrat a few times and he was incredibly friendly and helpful. They have cold waters on the lobby to grab as you go out on adventures and that was very much appreciated. It is a good location hotel and the rooms are a typical middle size but you will have so much to do you won't be in the room very long. Thank you for an incredible stay! Highly recommend!
1. They have given me smelly room, when I complained the staff bring dettol for me to use. This was a nightmare after travelling from Abu Dhabi at midnight. 2. They have charged 18000T for airport pickup which is very high. Normal rate is 5000-6000. 3. No sound proof at all, not able to sleep peacefully. All out side sounds you can hear easily. 4 Very small rooms and toilet. Not recommended for families.