Courtyard by Marriott Siem Reap Resort

Walking in between the elephant statues into the spacious lobby with cushioned seating, book shelves, Angkor statues and grand chandelier, and being welcomed by the staff with welcome drinks and cold towels set the stage for our entire stay at Courtyard. Elegant but not pretentious its a great outpost for couples or families who are spending several days touring the temples of Angkor. Rooms were large and well maintained, and the restaurant on the main level has a really wonderful and complete breakfast buffet - highly recommend including it with your room and planning to enjoy it for up to an hour to be sure you get to try everything. We ended up eating dinner there as well a couple nights and found those meals to be well prepared and tasty as well. A nice gym is on level 2, good range of equipment, The swimming pool is large although you can hear significant noise in the rooms along the pool. Staff is very helpful. the location is along the main highway - meaning easy back and forth to the airport and temples - but not walkable to the Siem Reap town. There is a pharmacy and convenience store along the highway next to the hotel, and a Makro further along if you were looking for a few snacks and drinks to keep in the room for longer stays. I wouldn't hesitate to stay here again on my next trip to Siem Reap.

This is an amazing hotel with incredible and helpful staff who are always ready to do everything to make your stay as memorable as possible. The breakfast buffet is varied and offers a lot of choice. The rooms are spacious and comfortable as well as quiet. The outdoor area is peaceful and offers a wonderful pool area where to relax after a busy day.

The Courtyard by Marriott in Siem Reap offers a prime location on a main street, making it easily recognisable to ride-hailing drivers. The property features an impressive entrance with a spacious driveway that facilitates smooth pick-ups and drop-offs. The lobby creates an excellent first impression with its minimalist design, thoughtful lighting, and generous space. The check-in and check-out processes at the reception desk were efficient and hassle-free. Throughout my five-day stay, the staff consistently demonstrated professionalism and courtesy in every interaction. Upon arrival, I was pleasantly surprised to receive a complimentary upgrade to a pool-facing room with a balcony, despite not requesting one. However, as a wheelchair user, I encountered several accessibility challenges. While the staff were accommodating in helping me change rooms when the first one proved unsuitable, basic accessibility features were lacking. The hotel was unable to provide a plastic chair for showering, which made bathing both difficult and potentially hazardous. More concerning was the swimming pool area, which lacked wheelchair ramps, making it completely inaccessible due to steps. For a 5-star establishment under the Marriott brand, these accessibility oversights were disappointing. Most international hotels typically provide better accommodation for guests with mobility needs. Despite being a Marriott Bonvoy member, these limitations significantly impact the likelihood of my return. Future travellers with accessibility requirements should thoroughly verify the hotel's facilities before booking. While the hotel excels in location, aesthetics, and service attitude, its accessibility infrastructure falls short of international standards, particularly for a property of this calibre.