Creteco Hotel & Suites

I had a wonderful stay at Creteco Hotel! The service was truly luxurious — everything was taken care of with attention to detail and care. The atmosphere is cozy and welcoming, making it easy to relax and enjoy every moment. The location is also very convenient, close to everything you need. The bar deserves a special mention — the drinks were delicious and beautifully prepared. But what really made the experience special were the people working there. Every member of the staff was warm, friendly, and truly professional. You can tell they take pride in what they do, and it shows in the quality of their work. Highly recommend this place to anyone visiting Crete. Can’t wait to come back!

We had a very peaceful holiday here. Very good cleanliness and very friendly staff. Clean and warm swimming pool. The location is very close to the beach.

Extremely disappointing – not even close to a 4-star experience We were three girls staying at Creteco Hotel & Suites and honestly, the entire experience felt like a bad joke. For the high price we paid, we didn’t even get breakfast included, and the conditions were absolutely unacceptable. The room was dirty from the beginning – the floor was full of stains, the bathroom was clearly not disinfected, and the toilet was visibly used and not properly cleaned. While taking a shower, water came up through the floor drain, leaving the bathroom constantly wet, slippery, and disgusting. We had no in-room phone to contact the reception (which is shocking for a so-called 4-star hotel), so every time we needed toilet paper or had a problem, I had to personally walk to the reception – multiple times. Housekeeping came only once every three days and even then, the toilet paper was never enough. To make things worse, our toilet broke, and without any warning, two men just walked into our room at 9 in the morning while we were sleeping to “fix” it. This is a serious invasion of privacy, and the hotel didn’t offer any form of compensation. We were clearly treated like we didn’t matter three young girls, taken for fools and ignored whenever we raised concerns. The furniture was broken, the glasses in the room were filthy, and even the basic items like sponges in the kitchen were old and unhygienic. The hotel management clearly has no intention of maintaining the promised quality they only want your money and offer nothing but problems in return. No solutions, no courtesy, no responsibility. If you value cleanliness, basic respect, and actual hospitality avoid this hotel. What they promote online is pure fiction. The only thing this place delivers is disappointment.