Crowne Plaza Maastricht by IHG

Yet again I had a comfortable stay at the Crowne Plaza. Gemma the lady who serves me breakfast is always kind, pleasant and welcoming. Her smile and friendly personality is a joy first thing in the morning!

Great quiet location close to all the attractions and the train station. Nice staff. But quite a dilapidated hotel with very old school rooms that require desperate renovations. on a peak summer day, they charge 200-300€ per night which is way too high for what you get back. There is a gym but super tiny. Nice breakfast spread tho.

Disappointing rooms for the price of the hotel. The positives: The staff were very friendly and the lobby was great (it felt like it was redone recently) Our room also had a lovely view of the river. Fantastic location. Convenient parking. The negatives: The furniture is quite dated (not high quality to start) and the couches were stained; The rooms are not well insulated against sound (could hear various neighbours); The bathrooms come with minimal amenities (but I do note they were clean); and The pillows only came in one type which I found personally really uncomfortable (higher end hotels generally come with two types of pillows, it was a bit late in the evening when we got back so I didn't manage to ask reception if they had options). Generally, for the price point and marketing - expected a higher standard of quality and care to the rooms themselves, which desperately need a revamp and facelift.