DoubleTree by Hilton El Paso Downtown

This is a very nice hotel in downtown El Paso. Two blocks from the Chihuahuas baseball stadium. Easy access if you’re Hilton Honors member and have pass key on your phone. The pass key will get you into and out of the covered pay parking on floors 1-4 and into your room and onto the elevator and anywhere else you are allowed to go. It allows you to check in and check out and never even see the front desk. The rooms are beautifully laid out, and the bed was very comfortable. This was a very clean and quiet hotel and I would definitely stay here again the next time I’m in El Paso downtown.

Before booking this room it did state there was a retro event, but that’s all it said. We were not there for the event. Just a Friday night getaway with my wife for our anniversary. We stayed on the 14th floor. Only 3 elevators. Would not let guests bypass the event guests to get to our room. Had to stand in a huge line to use the elevator or use the stairs. 14 floors up!!! Could not have anything delivered and vending machines were out. There was no store inside to buy drinks or munchies. I spent over a hundred dollars door dashing and running up and down stairs. Was not the way I wanted to spend my anniversary. Rooms were great but service was awful. Event staff were rude. I would NOT suggest staying here while they are doing an event if your not there for.

Staff are super friendly and helpful.Parking garage kinda tight .Hotel is in a great location. The negative part room needed a deep clean, a lot of carpet stains and bedding sheets were all stained up. Ac did not work the best.