Dreams Sapphire Resort & Spa

Booked here thru my Hyatt points and to my surprise got the Governor’s Suite! Room was beautiful and definitely took advantage of that hot tub. The bell boys, juice bar lady, bartenders, Beatriz the housekeeper and waiters treated me really good. Good atmosphere for couples trying to enjoy a chill vacation. Room service was pretty fast but remember guys it’s a big resort. Only downside this hotel had was the sargassum on the beach making it smelly, which wasn’t noticeable during the day only at night and morning. Other than that 10/10 would definitely come back. Btw guys don’t forget to bring tip money as a thank you to these hard working people. Also, try to avoid taking the taxis outside and book uber which is way cheaper.

Our stay at Dreams Sapphire was truly magical thanks to the amazing staff. From the very beginning, they made us feel supported in every detail, and especially during such an important moment for us: our baby’s gender reveal. The concierge team, led by Ricardo Lizama, did an exceptional job. With so much care and attention, they organized everything beautifully, and later surprised us in our room with chocolate-covered strawberries and a heartfelt card that deeply touched us. Beyond this special moment, every staff member was kind, attentive, and always willing to make us feel at home. We leave with our hearts full of gratitude and unforgettable memories. Thank you Ricardo and the entire team for making our experience so unique and full of love. We highly recommend this resort not only for its facilities, but also for the warmth and genuine kindness that make it truly special. P.S. We also ordered a cake and a photo session, and both were absolutely amazing and handled with great professionalism

The room was nice! No complaints. The staff is very friendly and accommodating. The food was plentiful but average at best. Our biggest issue was the 1-2 ft. wall of seaweed along the entire shore. The smell was bad the entire time. Although it's not the resorts fault it would've been nice to have known ahead of time because we were told it's normal this time of year. We did book an excursion that took us to a beautiful beach with no seaweed in sight so that was a great day! We will hopefully get to go back someday but will definitely go at the right time of the year so we can enjoy the beach.