Drift Inn at Wyboston Lakes

I haven’t been to this spa for a few years now so I welcomed the changes they have made. I liked the new way to check in and out - very modern using QR codes and electronic devices in reception. There was staff members on hand in the reception area helping out so felt supported while checking in. I should applaud this spa though as the saunas steam rooms and hydro pool felt warm and inviting (some spas have turned down the heat since price increases) More water beds since my last visit and a corner for mindfulness - on trend Where you can colour in and/or origami The spa felt clean and comfortable. Suggestions to management: As you are more ‘touch free’ services I think it could be beneficial to look into red light/ infrared therapy/ lights or lamps. These have got more traction over the last few years and do could potentially offer amazing benefits. Also I wasn’t too keen on the plastic wrapped robes, it didn’t check the plastic was recyclable but felt it was a bit of a waste Very impressed with the GHD branded hair dryers Whilst I was in the changing room a few other lovely people asked me where the toilets were and how to get back to the pool so with that in mind perhaps a site map in communal areas would be advantageous or a few signs in eye sight? I saw some fantastic extras for people with disabilities and they have a hoist which is so good. I don’t use it but welcome the choice for others to enjoy. The cafe had oat milk so I could enjoy a latte and a Crossaint. I heard someone ask for a smoothie ‘healthier’ choice on the drink menu - there wasn’t one but in the future maybe you could consider this, add a bit of protein powder and this could be a real good meal replacement! Anyway, thanks for a blissful 3 hours

It was my first time coming to this spa with friends. Check in was easy, you do it on an electronic kiosk and you’re given a wristband that will be used for your locker and purchasing drinks. For food it’s a set platter to share between two. The chicken was bland but the other items like the soup and the sweet potato chips were delicious. The dessert was nice also. The drinks were delicious as well, particularly the juices, these were very refreshing. Staff were very helpful and friendly. They made the experience more enjoyable. I appreciated their kindness and attentiveness. When going into the spa area there is a pool outside and there are several steam rooms. There was a salt room we went into but it wasn’t hot, but was still nice to sit inside of. They also have an ice room - which is a small room with an ice slab on the wall, this was nice to use to cool down. There was another room they had which was very misty and filled with stones, very hot and my friend enjoyed this one. It was relaxing to try the different rooms and lay in the pool. After you’re finished they have a shower room area but the hooks are located at the end, so you need someone to help you get your towel if you’re not at the end. They do have shower items in the cubicle like shower wash, shampoo and conditioner from ELEMIS. This was quite nice as it helped with my hair from what was done at the spa. There were also plenty of spaces to get ready - to dry your hair, apply face creams or do makeup. It was a very pretty layout and plenty of space for everyone. I really enjoyed my experience here and would recommend it for others also.

I have been to this spa many times over the last ten years as I live locally and have always enjoyed my experience. The spa packages with food were great, as well as the treatments for special occasions. I’ve often booked these for my partners birthday as a special treat. Tonight was the first time my partner and I have returned to ‘relax’ after the end of a stressful week of work. Unfortunately, since the updates to the spa I no longer feel the same. We left after two hours as the facilities and pool were far too overcrowded to use, and it was not relaxing in the slightest. It seems what used to be quite a boutique and up market spa has turned extremely tacky. The ‘touchless’ treatments are not the same as a proper massage or facial; we had to share a room with another couple for a start. Which was a weird experience to say the least. We will not be returning again any time soon, which is a real shame, as we used to really enjoy this spa and the treatments/packages that were offered. I’m not sure who did their market research on this but I feel it’s going to be a big mistake. The vibe has completely changed and doesn’t seem to fit with the resort - it’s sad and very clearly just to make more money.