E Hotel

I have been staying here on my Chennai trips for the past 3 times and i thoroughly enjoyed it. Yes breakfast is vegetarian with no eggs but the friendly staff good service and location more than makes up for it. It is connected to Express Mall do we could do our shopping have our food be it rain or shine. I would specially like to commend Gopi, Sathish and Jennifer for their excellent service. Hope to come back soon

Convenient location… that about it! That’s all to it. Service is terrible! Staff (including managerial) is unaccommodating & unwelcoming. They do not honor made by the guests any requests. Hygiene is of concern. Housekeeping do not replace bed sheets & towels. Any requests made to housekeeping takes 1 - 2 hours I.e. if they honor your request. We had to wait about 7 hours once to get extra towels & bed sheets. A hotel running out of towels is unheard of. We requested for an ironing board & never got one at all. The house keeping staff’s attitude is as if they are doing you a favor. WiFi doesn’t work. No complaint gets resolved, even after complaining several times. If you’re looking for good service…. look elsewhere.

Absolutely unacceptable experience. A friend of ours made a confirmed booking for multiple rooms through official Booking.com. The hotel shamelessly breached the contract by canceling all our rooms without any valid reason and at the last minute. To make matters worse, they’ve completely disappeared — ignoring all calls and messages, refusing to take responsibility or even communicate. This is not just unprofessional, it’s cowardly. We were left stranded and extremely distressed. Avoid this hotel at all costs — they clearly have no respect for their guests, bookings, or basic decency.