Fairmont Monte Carlo

My stay at the Fairmont Monte Carlo was a truly memorable experience. The sea view from the first-floor lounge while enjoying a glass of wine was absolutely stunning, peaceful and unforgettable. Enjoying Nikki Beach was an unforgettable part of my Monaco experience, the ambiance and service were outstanding. I would especially like to thank the wonderful staff who made my stay so comfortable and pleasant. Guillaume, who kindly escorted me to my room / The French gentleman at check-in, who was very welcoming and professional / The Italian lady at check-out, who handled everything smoothly / The young man who took care of my luggage / The Italian waiter who jokingly compared me to Lucy Liu/ And all the staff at the lounge and Nikki Beach, who were consistently friendly and attentive. I also appreciated how kind and cheerful the housekeeping staff were. I often ran into them in the hallways, and they always greeted me with a smile, small gestures that made a big difference. Everyone made me smile and reminded me how small, lighthearted interactions can make travel so much more personal and enjoyable. One small moment I truly appreciated was when I called the front desk about a possible late check-out. Though I asked just in case, they generously offered me more time, which allowed me to wrap everything up calmly and leave without stress. Every part of the stay reflected exceptional hospitality, and I would absolutely love to return.

We absolutely had our expectations exceeded with our stay here! Staff were very professional and took great care checking us in and having concierge help us to our suite. (Thank you Erick). The suite is incredible and perfect for our family with F1 car enthusiasts. Each of the 3 balconies in our suite offered spectacular views of the coast, and that infamous hairpin turn would draw our family out to watch cars day/night. Sitting or lounging on any balcony we could see many incredible cars and yachts with the Monte Carlo back drop. What a view! The service was also top notch from the second we got out of our vehicle. We truly loved the stay at this hotel. Fantastic location to walk to excellent restaurants they recommended and helped book for us. Very central to walk to shopping or site seeing. Our family enjoyed both pools and the views too. Breakfast at the restaurant was a perfect way to start our day with local fresh foods. We loved it here!

We stayed in Fairmont for one night with the plan to come back after four days and spend four more nights in Fairmont. However, we were very disappointed with the hotel policy in trying to force us to pay for 2 rooms although the one we have booked online was sufficient. For more context, I am travelling with my wife and our two small children (7 and 4 yo) and, although we've booked a room with 2 double beds (more than enough to suit our needs), we were informed that it is the hotel's policy to not allow more than 3 persons in the room. In other words, we should have booked 2 rooms just because of the 4 year old. Most probably the second room would have stayed empty as the two double beds were more than enough for us, as you may observe from the photo. When asked why this policy, we were told that it is for security reasons, but to be honest our feeling was that it was for their own profit, not really caring about our needs. As it can be observed from the photo the 2 double beds are more than enough to suit 2 adults and 2 small children (7 and 4 yo). In addition to that, the shower head from the bathroom was broken, one of the chairs on the balcony was broken (see attached foto) and it's been quite a while since anyone had washed the balcony. Food on the top floor restaurant was also disappointing. So this hotel is not children friendly. Stay away if you are travelling as a family with small children and you don't feel like paying for rooms you don't really need. In the end we stayed in the booked room for one night, without paying for a second one, and we cancelled the other stay. The front desk didn't seem to care when cancelling our second stay and informing them of the reason.