Falkensteiner Resort Capo Boi

We had a wonderful family holiday! Truly appreciated how friendly and attentive the reception team was from the moment we arrived. The location is absolutely beautiful, with plenty of green spaces that offer comfort and relaxation at any time of day. This is perfect for families. The food was excellent, and all the staff were extremely friendly and welcoming. Great spa and such lovely people, special thanks to Graziela and Cristiana, the beautician, true professionals. We’ll definitely be coming back!

We went last year in July in this beautiful resort and I have to say that this was one of the best places I have ever been. Everything was perfect and truly magic. The location is amazing, the room comfortable, clean and spacious, the food delicious and various. I loved the relaxing atmosphere on the terrace where we had breakfast and dinner and the beach is fabulous. My son (8 years old last year) enjoyed a lot the kids club and he often mentions it as best experience he has ever done. He also did a Football camp and he liked it a lot. The staff in general is kind and pampering, a special mention to Giorgia that makes our dinners even more special. The only aspect I would suggest to improve is the lunchtime because there are 2 restaurants (on the beach and on the swiping pool) but the waiting time was a bit long. Thank you!

We are a family of 5 (3 under 6 kids) and we recently spend 2 weeks here. Going by the reviews and price we were expecting a high end hotel with great attention to detail but this was not the case. Rooms are average, we paid for a partial seaview room and on arrival we found a tiny unkept garden at the back with outgrown trees blocking the full view so no sea could be seen, we had to raise a complain and they sent the gardeners in, already a bad start to a 5star holiday with 3 small kids excited to see the great promised view. Beds & pillows were average and lacking comfort - we had previously been to Vila Vita in Portugal and had a good comparable of what to expect but this place did not deliver on the same quality, not ideal when you'll be sleeping there for 2 weeks. The is a poor management with restaurants all over the place, missing orders, once we had to wait an hour for a kids pizza and never arrived or apologies until we had to complain which put a bitter taste to the whole holiday, managers didn't seem too bothers and despite us raising this issue and saying we wanted to speak to a general manager (who isnt there every day) they never approached us or tried to speak to us so we left it like that. 3 lovely pools & a beach with same staff managing them all meaning service was very slow and sporadically, there were even days there was no pool staff at all also, Pizzas were only made in 1 restaurant which meant staff had to leave us waiting at times, the whole operation seemed disjointed, again lack of a manager being on top of staff seemed the issue. having 3 very young kids meant waiting for food / service during the day being stressful. However staff in the main restaurant (Sandro, Carla, and others can't remember their names) were amazing and make up for the rest. Also a great call out to the Kids Club and their manager - they truly made our holiday and if it wasnt for them it would have been a total disaster - The kids club staff was outstanding: Sofia, Eduardo, Nicolas, Tomaso, Greta are just some of them but all were amazing and made every effort possible to deliver a great holiday!! However Very disappointed with the management of the place, waiting times for food and quality of beds that we won't plan to come back here again. Thank you the the Kids Club, the Manager and all the staff for doing an amazing job, i believe this is the only reason most people come back!