Fortune Landmark Ahmedabad Member ITC Hotels' Group

A good place to stay. Neat and Clean rooms with all basic amenities like running hot water, AC, tea /coffee maker, safe, iron, board, Dish TV. Very professional staff, friendly and courteous. Always ready to help. Good food, multicuisine, sumptuous portions. Ample of parking space available.

A couple of hours into my stay, I realized that I had stayed at this hotel a few times in the past. The property is centrally located and has a nice vintage charm. Here are a few things to note before you book: 1. The rooms are comfortable and carpeted. However, you might notice a few odd spots on the carpet—I saw some during my stay (just a few though). 2. The lift didn’t feel very welcoming. The panel inside was covered with plywood. I hope that’s just a temporary fix for maintenance. 3. The service is excellent. The hotel staff are warm, welcoming, and keep you well informed. 4. The breakfast buffet is well laid out with a good variety of dishes. I personally enjoyed it—except for the cold coffee, which could’ve been slightly better. 5. Bathrooms are clean and the showers work really well. 6. The mattresses are comfortable and gave me a good night’s sleep. However, the night lamp couldn’t be switched off, so I had to place a suitcase in front of it to block the light.

Extremely sad experience at fortune landmark by ITC at Ahmedabad. Booked 2 rooms for 3 and 4 nights respectively. Room: seepage issues and damp walls. Carpets were torn from the ends. Cleanliness compromised. Complimentary breakfast: had booked both the rooms with breakfast BUT ... On the days when we were not present for the breakfast, we requested for a packed breakfast which was plainly regused by chef Ankit saying that packing is not allowed. Since this was a long stay so spoke to F$B manager Jeevan who agreed for this. And we were given 3 small pcs of sandwich and half a bowl of fruits as a packed breakfast. Felt so disgusted that I returned the boxes to the front office. Buffet: the property has a lunch and dinner buffet running on all days. We had checked in at 2 pm so straightaway went to the restaurant and enquired about the charges. We were quoted rs 1500 + 18%taxes. In the evening, we got to know that dinner is priced at 1500 whereas lunch buffet is 1200 and they had a monsoon offer running which offered lunch buffet at 799 but this was not communicated to us. Sowmanty at the front office is polite and listens patiently. Aamir at front office, Ankit and Jeevan at the restaurant seemed troubled and seemed as if they r there to trouble the guests. Just a fake smile doesn't help. The staff should hv proper information and the courtesy n intent to help. For a small information had to write 6 emails to the manager which were responded at ease. Paid 42000 as room rent for a total 7 nights stay but the experience was not pleasant. Would avoid this property n ITC group as a whole since had a bad experience at ITC bangalore too. Hv pics to attach but can't see an option for that.