Gardena Grödnerhof Hotel & Spa

I will never forget my experience at this resort. Worth every penny and continued to surprise me. If you’re thinking about booking a night or two, think no more, just do it. You will not regret it. The staff feels like family and the location was amazing. Ask for Elena at the bar! ;)

Extraordinary en point service, rooms and location. The Service in the Restaurant and from the Concierge and front desk was faultless. Only reservation is that there is no air conditioning in the rooms and in late June they were very warm so we needed to sleep with a fan and the door open.

No Air Conditioning at a 5-Star Hotel? Unbelievable. We stayed at Hotel Gardena Grödnerhof expecting refined comfort and personal warmth, as promised by their self-description as a "family-run" hotel. The reality was quite different — and disappointing. To begin with, the hotel is part of the Relais & Châteaux group, which makes the “family atmosphere” claim feel more like a marketing label than an authentic experience. The biggest shock? No air conditioning, despite outside temperatures reaching 32°C. At this level, it’s simply unacceptable and made our stay extremely uncomfortable. The bathroom was clearly from another era — at least 25 years old — and in desperate need of renovation. The shower setup was a safety hazard, borderline dangerous and so cramped and poorly designed that it felt like a joke. Or a trap. The spa area was modern and relaxing, and the indoor-only pool was elegant, but frankly pointless in the middle of summer with no outdoor pool or space to enjoy the sun. Lastly, they charged €6 for a bottle of tap water at dinner. That’s not luxury — that’s just ridiculous. This hotel might carry a prestigious label, but the experience felt out of touch, overpriced, and far from what a real 5-star service should offer. Definitely not returning.