Golden Amour Hotel

We had a wonderful stay at this hotel thanks to the exceptional service from the staff. Richard, Moon and the entire team was incredibly friendly, helpful, and always went the extra mile to make us feel comfortable. They helped us arrange bike rentals and trips with ease, and by the end of our stay, it truly felt like we were part of a family. Highly recommend!

I had an amazing experience at Golden Amour Hotel. From the moment I arrived, the entire staff made me feel truly welcome and at home. Their kindness, warmth, and constant smiles made all the difference and turned my stay into something truly special. A special thank you goes to Richard, the Customer Relationship Manager, who went above and beyond to accommodate every request I had. He personally organized a fantastic tour to Ha Giang and helped me with several other things during my stay – always with incredible availability and care. It’s rare to find such a high level of hospitality. I wholeheartedly recommend Golden Amour to anyone visiting the area – I’ll definitely be coming back!

Our stay at Golden Amour Hotel was quite pleasant. We spent two comfortable and quiet nights here, and I would definitely stay again if I return to Hanoi. The hotel is located on a quiet street, just a minute’s walk from the busier Old Quarter. There are several eateries (two of them Michelin-rated) and cozy coffee shops nearby — don’t miss Eggyolk’s egg coffee, which was recommended to us by Moon. We stayed in Room 401, which was clean and spacious. Since it doesn’t face the street, it’s quieter than most rooms. The bathroom was roomy and easy to move around in. The room also came with a small refrigerator and TV, though we barely used them since we were out exploring most of the day. By the time we got back, we were too tired to even turn on the TV. The bed was comfortable and firm, with two pillows per person. The air-conditioning unit is a bit dated and takes some time to cool the room, which could be slightly uncomfortable in hotter months like August. Breakfast was good enough, with a decent variety of options. Nam is the hardworking fellow who oversees the dining area. He’s very attentive and single-handedly manages replenishing the viands and taking made-to-order entrée requests. The staff — Moon, Richard, Hannah, and Jane — were incredibly accommodating and always helpful. Thanks to Moon’s tips, we dined at two Michelin-rated restaurants and even watched a passing train up close from a little-known café. Richard introduced us to local specialties like Bún Đậu Mắm Tôm and arranged a cyclo ride. Jane also made sure everything was in order before our arrival. If you have minor language difficulties, a translator app on your phone will help, as not everyone is fluent in English. Overall, this was money well spent and a stay we truly enjoyed.