Grand Mercure Imperial Palace Seoul Gangnam

I stayed at the hotel for three nights with my mom during our trip. Although we were tired upon arrival, the concierge and front desk staff welcomed us warmly with a smile, leaving a great first impression. Both my mom and I are sensitive when it comes to sleeping, but the room was quiet and the bed was very comfortable, so we were really pleased. The hotel had a charming, antique atmosphere that’s hard to find these days, and the artworks displayed throughout the property made the experience feel even more special. And also the staff at the café on the first floor were also very friendly, and I loved that cake was served with our drinks. I usually don’t eat much in the morning, but the breakfast was so delicious that I ended up eating more than usual. This time, I stayed in a hotel room, but I heard that the residence rooms have a different atmosphere, so I’ll try staying there next time.

We had family visiting from out of town and overseas, including seniors and small children. The amazingly friendly service from the staff was the standout of our stay. Gabriel in the restaurant was helpful and humorous and helped with special requests for seating and food. Anthony at the front desk was a huge hit with our young nephew, making it a fun experience for him and allowing his parents to enjoy their stay. Also, the selection of food at breakfast was fresh, diverse, and plentiful. We had some non-guests join for breakfast, and the costs was extremely reasonable, far cheaper than we expected for a 5-star hotel breakfast. Lastly, the rooms were clean and modern, particularly the residence-style rooms which include a kitchen and living room area. Unfortunately, we didn't have time to take advantage of some of the other facilities like the pool and spa. We will definitely be staying here again in the future, and we're considering getting a membership as well. Highly recommend this hotel for anyone traveling to Seoul

This is one of the nicest Hotels I have ever stayed in , in my life. Im a Accor member and just booked via them.I was so pleasantly surprised by everything at this hotel. The gym is the best in the world I have been in .All the gear and indoor pool and spa/ sauna. The club lounge is one of the best ever with happy our divided so drinkers cant plow on for hours, its a nice change because free booze is not the main attraction for me. Food everywhere in hotel was fantastic The decoration is over-the top but not disturbing, its actually beautiful. Most of the staff went out of there way to be so helpful , I was so impressed. I loved there gym so much Im coming back to work on my fitness in a wonderful setting. Yes I have been to super gyms in The states and Thailand and I liked this one better.. Had to give the hotel a big rap it deserved it.