Grand Oasis Palm All Inclusive

10/10 absolutely amazing The customer service is incredible. Every little thing we needed was taken care of. The rooms were very clean and very nice. Again I cannot rave about the service enough. They were kind and helpful The hair dryer in our room went on the fritz, I mentioned it to the front desk and it was replaced within minutes. The food is amazing, the views are amazing. Every day there is very cool entertainment at the pool. From acrobatics to live music Could not have had a better experience We are very happy to have picked this place for our honeymoon

This is a great place to go if you don't mind staying up late. Their food was good. The reservation process for special restaurants was ridiculous. It could only be made through the app and the app would not work. Nonetheless the regular food was great. If you're old and like to go to sleep early do not go to this place. They play extremely loud music and have a party from 10:00 p.m. until 11:45 every night and you won't sleep in no room in this hotel. Unless of course you can sleep through anything. Other than that it was a very friendly staff you just need to know what you're getting into

Extremely Disappointed – Will Not Return I was hoping to leave a good review for this resort, but our experience at the Grand Oasis Palm was so disappointing that I feel compelled to share. From the moment we arrived, the service was far below expectations. The staff was consistently rude, unhelpful, and made us feel like an inconvenience rather than welcomed guests. The room we were given had a terrible smell that lingered throughout our stay, making it incredibly uncomfortable to relax or sleep. We asked to change rooms, but our concerns were brushed off without any real effort to help. When they finally worked out to find us a better room, we were asked to pay a very high price for it. The restaurants were no better — the service was painfully slow, and the staff seemed indifferent and unfriendly. It took forever to get even the simplest orders, and when the food finally arrived, it was cold and unimpressive. This was supposed to be a relaxing family vacation, but instead it turned into a frustrating experience we couldn’t wait to end. We will definitely not be returning to this resort in the future and will be looking elsewhere for a place that actually values its guests and provides decent service. Do yourself a favor and look for another option — this place is not worth your time or money.