Gravity Hotel & Aqua Park Hurghada Families and Couples Only

The hotel is very beautiful and exceptionally clean. The rooms are spacious, and the beds are large and comfortable. All the staff members are friendly, and the overall atmosphere makes you feel great. There are several pools—seven in total—but only one is heated. Personally, that wasn’t an issue for me, as I swam in one of the unheated pools and it was perfectly fine, especially since it wasn’t crowded. The bed linens and towels are changed daily during room cleaning, which is a nice touch. There are multiple restaurants on-site: Italian, Oriental, Chinese, and Brazilian/Mexican. We received two à la carte dining vouchers and chose the Oriental and Italian restaurants—both exceeded our expectations, though the Oriental one stood out as the best. There are various programs and shows for both kids and adults, and there’s even a fairly large aqua park. The beach has plenty of loungers and is well-maintained. However, if you want to swim in the sea, you’ll need to walk about 150 meters out, as the water is quite shallow near the shore. You can also go snorkeling from the pier and swim among the fish—it’s a beautiful experience. The resort itself is huge, and cleanliness is maintained throughout every area. The food was good and plentiful. I highly recommend this resort and would definitely return.

Had a great time on our trip. The pools are nice and clean. The lagoon they have is great for swimming and relaxing with the added floating chairs. Most of the staff we dealt with was great. Entertainment was good with a variety of different programs every night. Even though we didn't join any of the morning/afternoon (only night) activities it looked like people were satisfied with them. The shows they had were great. The shop in the front of the hotel has a big selection of souvenirs and if you buy multiple things they are willing to negotiate the price. Special thanks to Aly from the entertainment/animator crew. He made our stay excellent and was really fun to be around. He was very helpful with anything we had questions about and the shows were great with him! He is fun to be around and if you are looking for extra nightlife activities he is your go to guy! When you come you can't miss him just look for the hair! Also special thanks to Mustafa who owns the Spice & Tea and the Perfume shops next to the pools. A really down to earth guy who met us with amazing Egyptian coffee in the shop the first day we passed by. He went out of his way to help us out with unrelated matters and I personally will be eternally grateful for that! I'm sad our last day we couldn't catch him on time so Mustafa if you are reading this thank you brother! He isn't like other merchants that pull you in the shop and just see you as walking $$$ but a genuine human being. If you want perfumes, spices, tea, creams he is your guy! Don't pass him by, go and chat with him. Our overall stay was great. I would recommend this resort.

Shocked by the Receptionist's Rude Attitude – I’m a Returning Guest Rating: ⭐☆☆☆☆ I’ve used day-use at Gravity Hotel before with no problem, so I was honestly shocked by how I was treated this time. I had left my original ID at the car rental, but I had a clear copy with me — which was accepted in the past. This time, the receptionist flat-out refused and spoke to me with an incredibly rude and dismissive attitude. I understand if rules have changed, and I wouldn’t have minded if it was explained politely. But there was no respect, no basic customer service, and no effort to help. Being a returning guest made this treatment feel even worse. I won’t be coming back of course but so sad that’s the level of hospitality now.