Guam Reef Hotel

The hotel was beautiful, clean and comfortable. The location is on the gorgeous Tumon Bay, its easy to see why this bay is the tourist hot spot on Guam. Just 5min from the airport and walking distance from food, shopping, entertainment and the most peaceful beach-bay. The rooms were spacious, well stocked, and comfortable. Price was affordable and comparable to other hotels nearby. The hotel had a delicious breakfast buffet, pool, and the friendliest staff- except for the housekeeping manager who was very rude about me peeping a laundry room, because I'm a new guest confused about the direction of the guest laundry room... thankfully the nicest housekeeper, Roseann, was always around the corner, cleaning or manning the pool boy desk, helping me with directions and suggestions to maximize an effortless vacation. The beach access wasn't the best beach spot, but just a few steps away is the long public beaches of Tumon Bay, long enough to find the perfect spot to enjoy the warm, clear, calm, waters of the Pacific Ocean. Minus one star only for the rude manager, but other than that- I would recommend Guam Reef to all tourists and locals looking for an effortless getaway.

Stayed there during 2 weeks in July. When I checked in I found stains and hair in bathroom sink, towels had stains and empty shampoo containers still in bathtub. I asked my room to be cleaned 3 times and it was only cleaned once. One night while doing laundry in hotels laundry room. A lady came in and signed the cleaning sheet but only took trash bag out. The laundry room was disgusting. I would never stay here and can't recommend. Its really too bad, as the location was awesome.

Guam reef is not a very good place. There is a lot of mold and it is very dusty. A lot of trash in the garage, and it doesn’t have the mentality of a hotel at all. It feels abandoned and easy access for homeless to sneak in because most of their locks are broken. It is not safe for guess and their employees. The employees are doing too much for that place. They deserve better. I give this place a big negative 0 out of ten rating. Stay at your own risk, but I highly recommend not to.