Herakles Thermal Hotel

Booked a Thermal spa, Turkish bath, massage and mud face mask here . From the time we entered the hotel we were looked after until we left . The massage girls were lovely . As a couple having their first Hamman it was a perfect location with perfect hosts . The young lady that booked us in and then collected us for our awaiting car was very professional with a caring attitude. Would definitely recommend this place

For over a decade, we’ve always stayed here whenever we visit Pamukkale. Parking is plenty. They have a nice open buffet breakfast and dinner which varies daily (with live performances some nights), and an additional tea/lunch hour with some snacks. Every room has a bathtub and its own spring water faucet. However, we noticed that the spring water in the newer rooms (400-500) is lukewarm, while it’s the right temperature in older rooms.

Probably the worst hotel I’ve stayed in. Check-in service was below mediocre, and the hotel services (customer service, food and drink amenities) are deplorable. Reception clerk started talking to and serving someone else as I was having a conversation with him; was shown to a dirty table for dinner by the attendants, and was not allowed to fill my water bottle at the self serving water fountain. No attendants were present at the thermal pool and spa area, and the room, despite being nice and spacious, provided a view of their garbage disposal area. Without a doubt the worst hotel I’ve stayed in.