Hilton San Jose

We ended up at the Hilton San Jose unexpectedly after being evacuated from the San Jose Marriott due to an electrical fire. With over 300 people suddenly needing accommodations, we were incredibly fortunate that this hotel was just a short two-minute walk away—and even more grateful for the experience we had here. From the moment we arrived, the staff was incredibly warm, professional, and accommodating. Despite the sudden influx of guests, they handled everything with grace and efficiency. The rooms were spotless, the decor uplifting, and the overall atmosphere helped ease the stress of such a chaotic situation. We also had the chance to dine at the on-site restaurant, and the food was absolutely delicious—exactly what we needed after a long and trying day. Thank you to the Hilton San Jose team for turning a difficult situation into a comforting and pleasant stay. Your hospitality truly made a difference!

If this review is helpful, please make sure you leave it a like 👍🏽👍🏽👍🏽 I stayed here at this hotel for 1 night on business. The hotel is located in a scenic part of San Jose. The front desk was incredibly hospitable, and I would say this was the best part of the hotel. The bed was awful. It was so soft and lumpy. It made it very hard for me to get a good night's sleep. The hot water pressure is nice and the shower was very good. The gym in the hotel. Is very small with very limited options. It is also inside of a room that's surrounded by windows, so the light heats up the gym incredibly quick. You will definitely be sweating in this gym. I don't like the fact that it's right in front of the pool, so everyone who's leaving the pool has to come through the gym. If given the choice, I would not stay here again. The only reason why I gave three stars is because of the hotel staff.

We stayed at the Hilton 08/04 and 08/05. The carpet smelled and the restroom was dirty. Discussed with the hotel and they would not do anything for us. Very surprised. They would not even come to see the room. Maybe short staffed. Not good! I don’t recommend this hotel. Only positive is the staff at the restaurant was superb! All else 1/5.