Hilton Sonoma Wine Country

Great location for wine tasting, which is the main reason for selecting this hotel. There happened to be a wine tasting in the lobby when we checked in...that was a nice greeting! Overall, the hotel is quite dated, thin doors and walls, could hear neighbors above us...but it was still very comfortable. Large rooms. Breakfast buffet in the restaurant was a good way to start the morning. Will likely return to this hotel on a future visit.

Please clean the mold from the bath tubs... This I not what I expect from a Hilton. But all the problems I had I blame on whoever is in charge of the house keeping... Single ply bath tissue is jut not cool. Don't be cheap it's not a motel 6... When a guest asked for a few more towel and shampoos don't huff... The maid acted like it was her shampoo... The bath run need to have to caulking replaced it's all moldy... Yuck!!! But all the other things were great. Staff was great pool was hot in the middle winter hot tub was nice and big and clean. Food was great. So i still give them 4 stars but a major firing and hiring needs to go on in the house keeping section... From the top down and soon I would say,

called in advance for early check in, but when I arrived the room wasn't ready. They said they would get it cleaned right away, fortunately a colleague was also staying so I was able to work from her room while waiting for mine. 4 hours later, the room was finally clean...and because it was the room right next door to where I was waiting i knew that it hadn't actually been cleaned for 4 hours but had been used as the storage room while they cleaned the rest of the floor. The room my colleague was in was supposed to have been cleaned when she checked in, but housecleaning came to her door 3 times asking if she wanted the room cleaned (she had just checked in). Some of the Hilton Honors perks were forgotten which isn't a big deal,but after waiting for hours to get into my room just made the whole experience more frustrating. The room itself was nice, very large. The hotel complex is bigger than I expected so you want to get your room before taking luggage out. The restaurant location had gorgeous views and great outdoor seating with heat lamps and fire pits. Overall I'm sure it is usually a great hotel; my causation for anyone needing early or late check in or check out.