Hotel El Reformador

We stayed one night before flying to Guatemala. Appreciated the English speaking staff at the front desk that arranged an early morning taxi for us. Room was spacious and clean. We walked down to the waterfront and took advantage of the many restaurant options.

This hotel is a joke. Two stars because the guys at the reception were really kind. Everything is ugly which is not the problem but everything is dirty too. On my pillow were hairs and we were afraid to sleep under the dirty blanket which had bloody-looking stains on it. During the night, the whole bed sheets got loose and all crumbled up in the middle of the bed because they are so cheap and badly arranged. Oh and also the breakfast is disgusting, my boyfriend ended up with diarrhea.

This hotel is clean and the staff are reasonably friendly that is about the only good thing I can say about this hotel. The beds are small and uncomfortable and they do not have hot water.. The Wifi is miserable and is not good enough to even use in the room in fact it is so poor that we had to go out onto the patio for it to even work. The patio is sweltering hot and the air conditioning could barely keep the room cool. I asked for help with the Wi-Fi and the owner told me she would take care of it but did nothing. Overall I was completely disappointed with my stay.I could and would not recommend this hotel to anyone. Try somewhere else you'll be disappointed here.