Hotel Jagua Affiliated by Meliá
Cienfuegos · Cuba · Calle 37 Entre 0 Y 2. Punta Gorda Cienfuegos
About Hotel Jagua Affiliated by Meliá — Luxury Boutique Hotel in Cienfuegos
Hotel Jagua Affiliated by Meliá is an exceptional 4-star hotel in Cienfuegos, Cuba. Guests enjoy a distinctive experience combining premium amenities with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.8 / 5
Nice friendly hotel in Cienfuegos. Food is not the best but typical of Cuba, but certainly worth seeing the town. Bit scatterbrained staff at times but that seems to be the laid back Cuban character.
Hotel Jagua offers a beautiful view of the harbor. The room was clean and spacious. My roommate and I struggled to open the door from the outside, each time we had to make several attempts to open it. The pool and surrounding area was closed for renovation. WiFi didn't work in the rooms and in only certain areas in the lobby.
Decent hotel. The prices of drinks and food were too high though. Some problems we found were the cards which barely worked, small amounts of toilet paper and the lunch. (Why can't you order rice/fries separately, when they are served on the side with other dishes?!) Also we were told there weren't any burgers, only to see them being served to other people 5 minutes later. Weird hotel, with an OK location and pool, but the overall service was disappointing.