Hotel Marton Berlin House
Krasnodar · Russia · Krasnih Partizan Str. 383
About Hotel Marton Berlin House — Luxury Boutique Hotel in Krasnodar
Hotel Marton Berlin House is an exceptional 4-star hotel in Krasnodar, Russia. Guests enjoy a distinctive experience combining world-class facilities including pool, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
Nice place!!!
From 28.09 to 29.09 a “comfort” room was booked on the website. Upon check-in, we were given a key to room 31. This room was strikingly different from similar ones for the worse, both in decoration and in appearance in general. Separately, it is worth noting the lighting, comparable to that of a hospital, and the absence of soap in the dispenser. The indicated room was booked through the official website at a discount. As the administrator stated, “you took a room at the price of a hostel, what else do you want?” At the same time, there were no photographs of this particular issue on the website at all, because they decided not to put such a shame on public display. When asking for a replacement, the administrator said that all the rooms were already occupied, although all the room doors on the floor were open and there were no other guests. The "continental" breakfast consisted of a fiver muffin and tea. To all questions about breakfast they answered that their cafe would open only from the first of October. The only entertainment in the "comfort" room is the creaky bed. Great location for an attached motel rather than a franchise hotel.
The location of the hotel is terrible; upon arrival, the room that was booked 2 weeks ago was not ready, and what’s more, it was also under renovation... If you book a room, never provide an advance payment, because they can accommodate you in absolutely any room. The food is terrible, the drinks too, the room was cleaned, which was provided to us as a result, but we chose it ourselves...