Hotel New Otani Hakata

Spacious rooms and Great view. We book this hotel mid March 2025. The room is very comfortable and lot's of space for large luggage's of size 30. Bathroom is extremely clean and towels is replaced daily. The room air conditioning is good and comfortable. The staff super friendly as they can speak English and smile all times. Everywhere is walkable and easy public transportation. At the time of booking, the price is right. I would book again.

You gotta admit that the rooms are outdated, where you could even use a metal fork instead of the card that comes with the key. But the place is amazing. I once forgot my charger there while the room was self-requested to be cleaned. Eventually, I've spoke to the support desk and, what do you guess? It's my charger! As for the hotel, they have shops inside along with a buffet, which is accessed by tickets given upon booking. The environment is a mix of old and new, which really gives it a nice, unique touch. As far as services are concerned, it's not that big of a deal, nor a huge pain. However, they're still stellar compared to others. You can choose whether they can clean your room or not, request an iron for your clothes, and even help you when something goes wrong! They'll also refill your accommodation, like teabags and/or water. The rooms are so silent, it's almost creepy, especially at night. Overall, I've had a great experience. Looking forward to visiting Hakata again in the future Bonus: Here's a time-lapse of my room's window in the morning for yall to enjoy. It's a bit short, though, due to Google's restrictions

the room and beds are comfortable in terms of size and style. definitely an old hotel but well taken care. Some of the staffs are nice while a few, not really. We stayed here two times during our trip in Fukuoka where it was 2 nights on each visit. Location wise it was near a train station but not the major ones where it doesn’t go directly to Airport. I think the doors are pretty thin since we can hear some Chinese guests talking in front most of the time, whether it’s them who are too noisy or the insulation doesn’t really work. The toiletries are weird, in terms of, during our first visit the soap for the body doesn’t lather well and during the second, all of the toiletries are too runny and smells off.