Hôtel Barracuda & Spa Centre Port pieds dans l'eau vue mer
Brest · France · 32 Quai Du Commandant Malbert
About Hôtel Barracuda & Spa Centre Port pieds dans l'eau vue mer — Luxury Boutique Hotel in Brest
Hôtel Barracuda & Spa Centre Port pieds dans l'eau vue mer is an exceptional 4-star hotel in Brest, France. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, pool, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.8 / 5
A very nice quiet hotel. It’s a peaceful place, cleaned, closed to the Center (of Brest), restaurants, and the train station. All from walking distance. It’s worth the stay for the friendly staff, well decorated rooms and location. Parking is limited.
The best hotel in Brest, I recommend it! Understanding, pleasant staff who will always make concessions. Nice, neat rooms, a very cool SPA area, we will 100% come back, and each of our stays in Brest will be accompanied by check-in at this hotel!
NL friend's experience: ''I had the unpleasant honor to stay at your hotel and restaurant this week. I moved my friend and client, Sylvain Castel from Amsterdam back to Brest. On november 5th at 16.15 your reception offered me a room for €260,- for 2 nights. €20,- more as online, but I was tired from my long drive so I agreed. After 10 minutes; ‘’This room I offered you is in between time gone, but I can offer you another room which is bigger.’’ I told him that that is ok if it is the same price as what he just offered me. He said; ‘’No, this cost €40,- more in totall.’’ I said; ‘’please give me the room for the price you just offered to me.’’ The man looked at me as if I was stupid and told me that this is the price. No excuses, nothing. I was still tired and needed a room badly. So I agreed again. He finally checked me in and charged me €320,90. So stolen from me again €20,90. The restaurant opened at 19.00. We had to wait 2 hours, so we hit the bar. The barkeeper because he spoke zero English. At around 18.30 we got the menu. A older waiter recommended the lobster. I asked him where it is caught and how long it has been in the aquarium. The man said that we’ll both get 2 small lobsters which are caught local, directly from the harbour and still alive. That seemed a good deal. At 19.00 we went to the empty restaurant. ‘’Have you reserved?’’ asked the waiter. We ordered the lobster. Than the older waiter came with a plate with 2 medium sized raw lobsters to show us what we were going to eat. After about 30 minutes the dinner finally came. 1 lobster cut in 2 half lobsters in totall. So we both got 1 half lobster. Not 4 small lobsters as offered first at the bar and not 2 medium sized lobsters as showed before. Being super hungry, we started eating. The older waiter came and we asked what happened to the other lobster he showed us. First he acted as if he did not understand. Than he started stameling that he would ask for it in the kitchen. At that time our plates were empty and we only wanted an Irish coffee. So I asked for 2 Irish coffee with double whiskey inside as compensation. The older waiter went to the bar and came back with the message; ‘’2 Irish coffee with double whiskey inside cost €48,-.’’ Ofcourse we did not agree with this, but we still stayed polite and decent. Than the poor old waiter finally broke; ‘’This is my first day here. The cook told me to bring the 2 lobsters on the plate because that will look good. You are right, this is not fair. You will get 2 drinks of your choice for free from me.’’ At night there was a party and a fight outside which kept me awake for a few hours. The next morning at 6.30 I went to the breakfast and the egg, bacon and sausage were cold. I came back tired tot he hotel at around 2.00 in the night. The front door from the hotel was locked. There was no place to put my roomcard to open the door. There was no one at the front desk. I saw some kind of bell and I pussed it many times. I knocked the door as well many times. There was a phonenumber on the window which I called many times. After at least 45 minutes my last hope was the alarm number 112. I explained the situation and this alarm woman told me that she could not help me. I told here that I will break the door if it will not open soon and that she than has to act anyway. 5 minutes later the night porter finally showed up and opened the door for me. My room was cleaned but I did not get fresh drinking water. I went back to the night porter and asked for water. ‘’You have to drink from the tap.’’ I told him that I expect a bottle of drinking water from this 4-star hotel. After 10 minutes insisting he got me 2 bottles of drinking water. The next morning I did my check out. The lady at the desk asked me how my stay was. I told her my story above. No excuses, only 1 breakfast for free. I left angry and disappointed. My friend Sylvain is very ashamed that this all happened to me in his hometown. Therefor he will post this story as a review on google.