ITC Windsor A Luxury Collection Hotel Bengaluru

recently had the pleasure of staying in this hotel and was genuinely impressed. it truly exceeded my expectations, largely thanks to its wonderful ambiance and outstanding staff. From the moment I walked in, I was struck by the hotel's inviting atmosphere. The decor was tasteful and created a really cozy and welcoming feel, which isn't always common in this category. It felt like a peaceful retreat after a busy day. What truly made my stay, however, was the team. Every staff member I encountered, from the front desk to housekeeping, was incredibly friendly, attentive, and genuinely eager to help. They went above and beyond to ensure my comfort, offering helpful local tips and always greeting me with a warm smile. Their professionalism and positive attitude were truly a highlight.

This is my second stay at ITC Windsor and I couldn’t be more happy to visit this hotel once again. Rachana’s hospitality was splendid- she recommended some amazing traditional South Indian meals for my breakfast for me to try during my stay and I was very happy. The staff at this location is quick to help with any request. I had family coming to visit me for a few hours at this hotel and everyone was accommodating providing extra seating for my guests. Couldn’t be happier and can’t wait to visit again.

Stayed here for 9 nights. Overall experience was good. The staff and leadership were open to feedback. Extremely courteous staff from top to bottom. The suites and sanitary ware need some upkeep. The property is old and has heritage value. The suites have lovely old world solid wood furniture but there were ample dust observed in the cracks and crevices of the furniture. The switches and plug points were malfunctioning. Informed housekeeping executive about the same. Overall, a lovely property ideal for business travellers and romantic couples.