Jatra Flagship Sylhet City Centre

i stayed for 2 weeks and this place was excellent and met my needs. the air conditioning was very effective and necessary during the heatwave, the location was great to access sylhet town and the surrounding villages etc and service was fantastic. very tailored and conscientious. The TV also allowed viewing of UK football live which was an added bonus. The room and bathroom was clean and the breakfast just right

I previously stayed at Jatra Flag in Chittagong and had a great experience. This time, I tried their branch in Sylhet. Of course, the exterior doesn't compare to a typical hotel, but that's the unique aspect of Jatra Flag; it doesn't look like a lodging place from the outside. Initially, we booked the room for 3500, but online prices were significantly lower by over a thousand. We raised this concern, and they explained that the price included taxes. However, as far as I know, online prices in Bangladesh usually include taxes. I felt a bit misled. Additionally, the room was much smaller than the one in Chittagong, barely any space to move after placing a suitcase. This time, our room had no balcony, which was inconvenient. However, the location was good, near my client's area, quiet at night, suitable for those who dislike noise. The interior decor and service were similar to Chittagong. Unfortunately, the bathroom sink was unstable, posing a slight danger, but the hot water supply was sufficient. Many hotels in Bangladesh might have insufficient heater capacity, so timing for hot water usage is crucial. The breakfast was decent, individually served with bread, fruit, and fried eggs, enough to fill the stomach, which wasn't a problem. Overall, I might not revisit Jatra Flag in Sylhet, but I'd recommend the one in Chittagong. Last night, I switched to Hotel Valley Garden. I'll upload photos and share my experience when I have time! Stay tuned for my new review! Until next time."

Horrible experience! Totally understaffed, the only staff working there is Mr Apurbo and we had to wait half an hour for him in the staircase before he took us in the reception. Didn't even fulfill any of his responsibility and even tried to eavesdrop in our previous stay! Even harassed us due to their own fault with documentation and confirmation. They got very calm and nice rooms but their management and staffs ruins it all!