Jermuk Hotel and SPA

We came here to have dinner. The stuff was extremely friendly and the dishes were so tasty. There was a large variety of products and quite many salads. We are really happy that there is such a great hotel in Armenia. It would only be nice if swimming pool was a bit bigger.

Our stay of 3 days in Jermuk hotel was a relaxing and fulfilling one. We loved everything about the hotel: great service, amazing, unforgettable views from the room's balcony, from the loft bar and from the water zone. Meals are very healthy with good variety and everything was delicious. Procedures are relaxing, all done with comfort. We enjoyed every single moment we spent during our stay.

Positive: Beautiful location and great facilities (gym, sauna etc.). Everything very new and a perfect place to relax over looking valley and surrounding landscape. Negatives: Food very unhealthy, which is unfortunate as it is full board. Never a 'clean' meat option available - processed or fatty varieties. Check-out is midday. You would think they would have the spa prepared for people wanting to use facilities in the morning and take advantage of late checkout before leaving. On Saturday morning at 10am, the sauna had not even been turned on and was not warm let alone hot until 11:30am. Card access to room was cut before check-out time. So could not get into my room at 11:45am to get my things to leave.