Kimpton Grand Roatan Resort And Spa by IHG

We had an amazing time at this hotel! The beach and pool area are beautiful, with a spectacular view. Everything is clean and well maintained. The staff are friendly, welcoming, and always ready to help. A special thanks to manager Rudy, who made sure every day of our stay felt special. One day, my baby got sick, and the kindness of the staff truly touched us — one of the employees even went out to buy medicine for us. I’m so grateful for their care and support. Highly recommended! If I could make one small suggestion, it would be to have a few more waitresses in the beach area for faster service.

I recently had the pleasure of staying at the Kimpton Hotel in Honduras, and I can confidently say it exceeded all expectations. From the moment I arrived, the service was top notch. The welcome drink set the tone for what turned out to be an amazing experience. Special thanks to Elvis and Dennis, who were incredibly attentive and made me feel right at home. Their warmth and professionalism truly elevated my stay. Breakfast each morning was a highlight. Everything was fresh and delicious, but the toast was hands down my favorite! Simple, yet so well done. If you're considering a stay in Honduras, I highly recommend the Kimpton. It is a perfect blend of comfort, service, and attention to detail. I’ll definitely be back!

I recently stayed here with my beautiful family for an entire week. The hotel is beautiful, the beach, the pool the entire grounds are amazing and stunning. I booked a room with 2 queen beds oceanfront a year in advance. As soon as I arrived to the hotel to check in one of the crew members told me that they upgraded my room to another room with only one king bed and the room has no sofa bed. I paid for 2 queen beds oceanfront for 4 people and ended sleeping for an entire week on a room that I never ask for and for a room that I never paid for. The room was beautiful with an amazing oceanfront but it was on the old building and I paid for a room on the new building that I never got to enjoy and they never email me prior to my arrival to tell me about this change. Even when I was there they never told me why they did that or why I never got what I paid for. This place can be beautiful a paradise but if they do not care about you was the point to even book here. Lack of communication, they never give me what I paid for and my girls were sleeping very uncomfortable and also my wife on a sofa that was not even a sofa bed for an entire week. This is very disappointed, they are very unprofessional and this place is nice but I will never stay here ever again. I don’t care about the beauty or how nice the place can be because I never got to enjoy the room that I pay for. I do not recommend this place to anyone looking to stay here. There is also other paradise hotels in the Caribbean that care about you and will give you what you paid for. And if you book here make sure a day or 2 before your arrival that you confirm that you will get what you paid for because they will not communicate with you ever so make sure so you do not go through a surprise like happened to me. But I will never stay here ever again. Very unprofessional staff.