Kolon Seacloud Hotel

We had a fantastic stay at Seacloud Hotel. The room was incredibly spacious, clean, and comfortable and much larger than expected. We were lucky to receive an upgrade to a full ocean view, and it truly made the experience unforgettable. Waking up to the sunrise over the water and enjoying the view from our bed was a highlight of the trip. Service was friendly and attentive, and the hotel’s location was perfect for both relaxation and exploring Haeundae area. Highly recommend booking here, and definitely try for the ocean view!

“The overall quality is average. This is the first time I’ve stayed at a hotel where eating in the lobby rest area is not allowed.”, a little bit convenient service is quit necessary is real important. Or, the service providing is NCNT? !!!!!! ??????

DO NOT STAY HERE - One of the worst hotels I’ve ever stayed in This hotel is in terrible condition and should not be allowed to claim four stars. Had a really bad experience from start to finish. There were no kitchen items at all, even though the room was advertised with a kitchenette. Just two dirty mugs. A cleaner came in and poured bleach into the mugs to soak them, but never returned to rinse them. So was left with two mugs full of bleach. No cutlery, no pans, no plates—nothing. The room was dusty and looked like it hadn’t been cleaned properly in a long time. The building is very old, maybe 30–40 years, and it shows. The bathroom had mold and damp in the corners. It looked and smelled dirty. On the last night, there was a rainstorm and water leaked into the room through cracks in the window. That should not happen in a hotel room. Housekeeping didn’t change the sheets. They just made the bed. They didn’t wipe down any surfaces or clean properly. Only the bathroom was cleaned, and they used strong chemicals that left a bad smell in the room. The aircon turns off at 9pm and doesn’t come back on until 8am. You’re not allowed to control it yourself. It got very hot and uncomfortable at night. The gym was dirty. The equipment was old and the carpet had large stains all over it. It didn’t feel clean or safe to use. The pool was closed the whole time. It was physically locked with a wooden plank across the entrance. That should have been made clear before booking. Every night there were 'special business trip' massage and escort flyers on the floor near the elevators. This happened every single night, and no one cleaned them up until the next morning. The hotel do not stop this from happening. This is not something you want to see in a hotel, especially if you have children with you (and there were many families staying here). It also gives a clear idea of what kind of guests they expect. The area outside the hotel is loud, busy, and unpleasant. There are carnival games, beggars, drunk people, and aggressive sellers. The kind of tourists who stay here make the area feel messy and unsafe. It’s not a nice part of Busan at all. The only good thing about the hotel was the view from the room and even then there are better rooms with better views of the beach along the coastline, and honestly, the view isn’t worth all the other problems. There are better views just a few minutes away in buildings that are actually clean and well-managed. I don’t understand how this place has so many good reviews. Based on the stay, it was one of the worst hotels I've ever stayed in. If you’re thinking about booking here, don’t. I made the mistake of ignoring the negative reviews and I regret it. One star is generous.