La Costa Golf & Beach Resort

Excellent location with a 5 star swimming pool and 2 min away from the beach. However, the rooms are in low condition and very basic for a 4 star hotel. They were no kettle or free coffee and tea for the first time in a hotel world wide. The air conditioning wasn’t working properly and apparently they don’t have in-house maintenance. Breakfast buffet was okay with some options for those who don’t eat pork like us. They staff were friendly enough though some of them don’t speak English at all, yet, they were helpful.

My wedding band of 15 years that was sitting on my bedside table is gone after staying at this hotel a week or so ago. After letting the hotel management know I received an email from them that in the subject line said “ Lost” ring. Let me make myself clear: I did not lose my ring in my room! Undoubtedly the safe was not operational in the room so my wife hid her valuables thankfully as they are worth far more than my wedding band. It is not the value of the band that matters to me as much but what it represents. I am feeling upset at the hotel as well as myself for not hiding what meant so much to me. If you stay here make sure the safe works and use it. If not functioning then you and your family should take shifts where one person is in the room at all times. I know this sounds ridiculous but what is more ridiculous is a hotel that does not take accountability for what happens at their hotel. As far as the hotel the pool was nice and the kids enjoyed it but the rest of the hotel is run down and looks nothing like what the marketing people portray on their website. You will see this and agree with me if you stay here. One of the worst mistakes of my life.

Very very overrated. Or air conditioning didn’t work and they first promised to change our room but never did. The resort is 3 star at best, but truly comparable to some 2 star hotels. Food was mediocre. We had a miserable time there.