Lakeshore Hotel Tainan

From the moment we stepped into the lobby, we were warmly welcomed by Ms. Katie at the check-in counter. She was incredibly friendly and helpful, clearly explaining the locations of the breakfast area, swimming pool, gym, and the quick check-out box. She even informed us about our room's facing direction, adding a thoughtful touch to our check-in experience. The hotel lobby exudes elegance—grand, spotless, and inviting. Accessing our Premier King Room was seamless with the key card-enabled lift. The room itself was thoughtfully arranged with a unique design: the basin outside, while the shower and toilet were in separate rooms, making it convenient for multiple guests to use the facilities at the same time. A standout feature was the Hitachi air purifier, ensuring fresh and clean air throughout our stay. The bed and pillows were exceptionally comfortable, providing a great night's sleep. Convenient charging ports and power outlets were available, though toiletries and bottled water were not provided (however, filtered water was easily accessible just outside our room). Housekeeping was excellent—when I couldn’t reach the front desk via the in-room phone "8" (first time hotel front desk no one pick up during daytime need big improvement ! a lots of complaints in reviews but how come no improvement until today) to request an extra pillow, I easily found a staff member nearby who promptly arranged and delivered it to our room. Their attentiveness and efficiency were much appreciated. The restaurant staff and food were wonderful, enhancing our overall experience. Even the main entrance staff stood out with their patience and willingness to answer all our questions. Overall, Lakeshore Hotel Tainan fully deserves its 2024 Best Hotel in Tainan award. With its outstanding service, well-designed rooms, and excellent amenities, we highly recommend it to anyone visiting Tainan!

We had a very comfortable but brief stay at this hotel. The rooms were clean, bright, and fairly modern with great amenities. We were surprised that the rooms and hallways were equipped with dehumidifiers which made our stay much more comfortable. The staff are all very professional and would greet us whenever they saw us and assisted us when we would return to the hotel via car. Many of the staff were fluent in English which made it easy for us to communicate. We were also feeling under the weather during the first day and the staff worked hard to help us facilitate an early check in so that we could rest which was much appreciated. There are washer and dryers at this hotel which was very convenient. We would definitely book this hotel again the next time we visit Tainan.

I stayed at the hotel two days ago. The service, food is pretty good. I left the hotel without picking up my shampoo. I contact the hotel by line app. The hotel responds efficiently and mail my shampoo back. Appreciate a lot.